Process automation and AI – the next step
Many companies are already relying on AI initiatives to digitize and automate their processes. There is enormous potential here in relieving employees of repetitive and mind-numbing tasks through AI, which leads to an acceleration and quality improvement of processes.
As a digital partner, we attach particular importance to this by seamlessly integrating generative AI into your back-office processes, thus enabling end-to-end automation. Recurring manual process steps and media disruptions are a thing of the past.
AI systems and digital processes as a perfect support for your employees
For comprehensive automation of your processes, we integrate AI solutions not just selectively into individual applications, but consistently and independently of the tools and platforms used in all technical processes from start to finish.
Data validation, text and image recognition, text-to-speech, speech-to-text, risk assessments, decision making, sentiment analysis or content creation – the specialized AI systems that are used are as diverse as the use cases themselves. With multi-agent systems, we provide you with customized AI solutions for your business processes.
This is how we optimally combine the end-user experience, the service workflows in the back office and the intelligent use of your data and documents. Specialized AI agents are individually adapted to your needs by combining them with your company-specific technical information. We place particular emphasis on the data protection-compliant processing of information and a high degree of transparency and traceability of the processes in accordance with current regulatory requirements.
AI and digital processes – perspectives
Regulatory requirements such as the EU AI Act demand that AI systems are both transparent and comprehensible. Systems with a high risk to society, such as those in critical infrastructures or education, are subject to strict requirements. Process digitization and AI complement each other perfectly in implementing these requirements. Process orchestration helps to scale and operationalize AI at the enterprise level. It also ensures transparency in AI usage and supports AI compliance. In turn, AI tools support process identification, analysis, design and optimization based on production data.
We help you to exploit this potential in your individual context.
Predictive AIPredictions through machine learning
Use predictive AI to optimize the entire process context. Based on historical data from productive process instances and machine learning, the AI recognizes patterns and makes predictions about future developments.
Assistant AISupport for your employees
Offer your employees AI support for automating recurring tasks and for (semi-)autonomous decision-making. This will improve efficiency and effectiveness.
Autonomous AIComplete automation
Let AI execute and optimize complex processes autonomously within given guidelines. This enables it to handle even challenging tasks in dynamic and unpredictable environments without human intervention.
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