bol Systemhaus GmbH
bol Systemhaus GmbH is a leading software manufacturer specializing in form management. Their products have successfully established a strong presence within their target market, serving authorities and organizations.
Resources and know-how for end customers
With their success, bol faced a significant challenge in 2020: its largest customer required a customer portal that could provide users with a comprehensive overview of all submitted application forms—and they needed it urgently. However, bol encountered limitations in terms of human resources and expertise in developing such applications, making external support essential.
A New Customer Portal: The Launchpad for an Extensive Collaboration
This is where Accso came into play; Within three months, a three-person team designed and implemented the customer portal, including the necessary interfaces to the bol applications and the customer systems. Like other bol applications, the entire system operates in the AWS cloud. This marked the beginning of the collaboration.
Since completing the initial project phase, numerous additional services have been implemented:
Together with bol, we have elevated test automation to a new level, addressed and resolved security vulnerabilities, further automated DevOps processes, and advanced the modernization of the product range. This includes a UX-driven redesign of the user interface and a comprehensive refactoring of the code base.
A dedicated team from bol and Accso is currently focused on making complex forms accessible to all users and integrating user accounts in compliance with the Online Access Act (OZG), including platforms such as ELSTER and BundID.
"bol quickly realized that the software engineering skills of Accso employees could also be profitably used in other areas for which bol had never previously had the time and/or sufficient know-how."Dr. Martin Fritz
A Long-Term Partnership for a Comprehensive and Successful Solution
bol Systemhaus highly values its collaboration with Accso, stating:
"We have now recognized that the combination of our strengths - bol has a strong and established product, Accso can integrate it and builds individual components to go with it - also offers an attractive offer beyond the context of this individual customer. We are now working together as partners for several other customers and are expanding the bol product range to include the components that the customer needs for a functioning overall solution."
